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Our fresh approach

We put a lot of care and attention into what we do to deliver daily moments of joy to our customers and our farmers.

Our Story

How it all started…

In 2012, armed with not much more than a coffee grinder, a set of envelopes and a passion for coffee, our Founder, Stephen, set up Pact in his kitchen. His dream was to introduce the UK to better coffee at home, improving millions of mornings and changing the coffee industry for the better.

From harvest to home

We’re proud to source via Direct Trade. To find our incredible beans our Head of Coffee, Will, travels the world to visit growers, tasting hundreds of different coffees in the process.

By trading directly with our farmers we’re able to cut out the middleman and pay farmers a better price for their top quality beans.

Perfectly roasted

All of our coffees are roasted in-house at our London HQ in Bermondsey. Our Grand Master Roaster, Aissa, sees the potential in every bean and comes up with a roast profile to match - bringing out the coffee’s unique flavours.

Freshness also has an impact on flavour, that’s why all our coffees are ground and packed within 7 days of roasting.

To your door

We know that not everyone has time to wait around for the postman. That’s why our bags of coffee and Pact Pods come in letterbox-friendly packages. Free First Class shipping ensures that when you order before 1pm, Monday to Friday, you’ll get it the very next day.

We’re here to help

Our friendly team of Customer Champions are at the ready to answer any questions you might have about the Pact service. They’re also some of the nicest people we’ve ever met. If you need a little help, just give them a shout using the details below.

Email us: ahoy@pactcoffee.comCall us: 020 3095 3975