Cookie Policy


We use cookies and similar tools on our website (our “Website”) to improve its performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit as well as other functions set out below. We use the term “cookies” in this policy to refer to all files that collect information in this way.

Cookies used on this site will not collect information that identifies you personally, but may instead collect more general information such as how users arrive at and use our Website. Where a specific user needs to be identified and tracked, for example when logging in, they are identified using an anonymous token or ID.

What sort of cookies does our Website use?

Necessary Cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Cookie Provider Purpose Duration
vuex Pact Coffee Registers whether the user is logged in. Persistent
token Pact Coffee Enable a user to login to their account by authenticating their details. 1 day
voucher code Pact Coffee Remember the offer code a user applied when creating a plan, if they haven’t completed checkout. 5 days
plan-cache Pact Coffee Remember the plan details a user selected when creating a plan, if they haven’t completed checkout. 5 days
cookie_banner_consent Pact Coffee Remember if the user has consented to cookies. 1 year
site wide banner seen Pact Coffee Remember if the user has seen the notification banner. 15 days
out of date browser banner seen Pact Coffee For Internet Explorer users, to remember if the user has seen the notification banner. 2 days
__stripe_mid Stripe Allow payments to be processed. 1 year
__stripe_sid Stripe Allow payments to be processed. 1 day
m (m.stripe.com) Stripe Allow payments to be processed. 2 years

Analytics Cookies

We set Analytics cookies to help us improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.

Cookie Provider Purpose Duration
_IJCID Fospha Measure the performance of marketing campaigns. 10 years
pact/track.gif Fospha Measure the performance of marketing campaigns. Session
_ga Google (Google Analytics) Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
ga# Google (Google Analytics) Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 years
_gat Google (Google Analytics) Used by Google Analytics to throttle request rate. 1 day
_gid Google (Google Analytics) Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
collect Google (Google Analytics) Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. Session
_dc_gtm_UA-# Google (Google Tag Manager) Used by Google Tag Manager to control the loading of a Google Analytics script tag. 1 day
_hjAbsoluteSessionInProgress HotJar This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. 1 day
_hjFirstSeen HotJar This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. 1 day
_hjid HotJar Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Persistent
_hjIncludedInSessionSample HotJar Registers data on visitors’ website-behaviour. This is used for internal analysis and website optimization. 1 day
_hjIncludedInPageviewSample HotJar This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site’s pageview limit. 30 minutes
_hjTLDTest HotJar Registers statistical data on users’ behaviour on the website. Session
vis_opt_exp#_combi VWO (Visual Website Optimizer ) Used by Visual Website Optimizer to ensure that the same user interface variant is displayed for each visit, if the user is participating in a design experiment. 99 days
_vis_opt_s VWO (Visual Website Optimizer ) Used by Visual Website Optimizer to determine if the visitor is participating in a design experiment. 99 days
_vis_opt_test_cookie VWO (Visual Website Optimizer ) Used to check if the user’s browser supports cookies. Session
_vwo_ds VWO (Visual Website Optimizer ) Collects data on the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content. 3 months
_vwo_sn VWO (Visual Website Optimizer ) Collects data on the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content. 1 day
_vwo_uuid VWO (Visual Website Optimizer ) Used by Visual Website Optimizer to ensure that the same user interface variant is displayed for each visit, if the user is participating in a design experiment. 10 years
_vwo_uuid_v2 VWO (Visual Website Optimizer ) This cookie is set to make split-tests on the website, which optimizes the website’s relevance towards the visitor – the cookie can also be set to improve the visitor’s experience on a website. 1 year
l.gif VWO (Visual Website Optimizer ) This cookie is used in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site. Session
v.gif VWO (Visual Website Optimizer ) This cookie is set to make split-tests on the website, which optimizes the website’s relevance towards the visitor – the cookie can also be set to improve the visitor’s experience on a website. Session
vwoSn VWO (Visual Website Optimizer ) his cookie is set to make split-tests on the website, which optimizes the website’s relevance towards the visitor – the cookie can also be set to improve the visitor’s experience on a website. Persistent
s.gif VWO (Visual Website Optimizer ) Registers user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting. Session

Marketing Cookies

Marketing cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not directly store personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie Provider Purpose Duration
demconf.jpg Adobe Inc Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. Session
demdex Adobe Inc Via a unique ID that is used for semantic content analysis, the user’s navigation on the website is registered and linked to offline data from surveys and similar registrations to display targeted ads. 179 days
dpm Adobe Inc Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. 179 days
awpv AWIN (Digital Window) Used to identify when user is arriving at Pact Coffee from a referred affiliate link 30 days
bld AWIN (Digital Window) Used to identify when user is arriving at Pact Coffee from a referred affiliate link Session
_uetsid Bing (Microsoft) Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. 1 day
_uetsid Bing (Microsoft) Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Persistent
_uetsid_exp Bing (Microsoft) Contains the expiry-date for the cookie with corresponding name. Persistent
_uetvid Bing (Microsoft) Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. 1 year
_uetvid Bing (Microsoft) Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. Persistent
_uetvid_exp Bing (Microsoft) Contains the expiry-date for the cookie with corresponding name. Persistent
MUID Bing (Microsoft) Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID ac ross many Microsoft domains. 1 year
dmSessionID Dotdigital Collects information on what products the visitor has viewed and the content of the shopping-cart. This i s used to increase the website’s conversion rate through targeted advertisement and product promotions through emails. 1 day
recordID Dotdigital Collects information on what products the visitor has viewed and the content of the shopping-cart. This is used to increase the website’s conversion rate through targeted advertisement and product promotions through emails. 1 year
pagevisit Dotdigital Registers statistical data on users’ behaviour on the website. Session
visited_products Facebook Stores the products that the visitor has seen. This information is given to Facebook. Session
_fbp Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
tr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session
pagead/1p-user-list/# Google Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. Session
_gcl_au Google (AdSense) Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months
IDE Google (DoubleClick.net) Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year
test_cookie Google (DoubleClick.net) Check if the user’s browser supports cookies. 1 day
ads/ga-audiences Google (Google Ads) Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites Session
lang LinkedIn Remembers the user’s selected language version of a website. Session
AnalyticsSyncHistory LinkedIn Used in connection with data-synchronization with third-party analysis service. 29 days
bcookie LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years
bscookie LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years
lang LinkedIn Set by LinkedIn when a web page contains an embedded “Follow us” panel. Session
lidc LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 1 day
UserMatchHistory LinkedIn Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. 29 days
li_gc LinkedIn Used to store consent of guests regarding the use of cookies for non-essential purposes 2 years
_pk_id# Paperplanes Collects statistics on the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read. 1 year
_pk_ses# Paperplanes Used to track page requests from the visitor during the session. 1 day
_pin_unauth Pinterest Used by Pinterest to track the usage of services. 1 years
v3 Pinterest Used by Pinterest to track the usage of services. Session
_rdt_uuid Reddit Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. 3 months
rp.gif Reddit Necessary for the implementation of the Reddit.com’s share-button function. Session
personalization_id Twitter This cookie is set by Twitter - The cookie allows the visitor to share content from the website onto their Twitter profile. 2 years
i/adsct Twitter The cookie is used by Twitter.com in order to determine the number of visitors accessing the website thro ugh twitter advertisement content. Session

Can you block cookies?

Cookies help you to get the most out of our Website. It is certainly possible to delete and / or block cookies, however, this may cause the functionality described above to fail. For example, deleting our proprietary cookies might mean that you cannot log in and view your account pages, or purchase items from the store. Deleting third party cookies is less likely to cause a buggy experience, but it does mean that we might be unable to generate accurate data about how our site and services are performing.

How do I disable and prevent the use of cookies?

You may restrict, block or delete the cookies from this website at any time by changing the configuration of your browser. While settings are different in each browser, cookies are normally configured in the “Preferences” or “Tools” menu. For further details on configuring cookies in your browser, see the “Help” menu in the browser itself.

You may restrict, block or delete the cookies from this website at any time by changing the configuration of your browser. While settings are different in each browser, cookies are normally configured in the “Preferences” or “Tools” menu. For further details on configuring cookies in your browser, see the “Help” menu in the browser itself.

For more information on cookies for the most common browsers, please refer to the pages below:

Google Chrome: https://support.google.com/chrome/answer/95647

If using Google Chrome, you can opt-out of Google Analytics cookies by using a browser add-on.

Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

Microsoft Edge: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Safari (OSX): https://support.apple.com/kb/PH21411

Safari (iOS): https://support.apple.com/en-gb/HT201265

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid (Please refer to your device’s documentation for manufacturers’ own browsers)

CONTACT DETAILS

If you have any questions about the way we use cookies, you can contact us at ahoy@pactcoffee.com.