We’ve been beavering away behind the scenes to make big improvements to your Pact account. It’s so things are more straightforward when you log in and to give you even more control over your Plan and deliveries.
My Plans & Upcoming Orders
Head to ‘Upcoming Orders’ to reschedule your next delivery. You can also change your next coffee here. You can alter your menu (choose from House, Select and Micro-Lot), delivery frequency, coffee type and grind size in ‘My Plans’.
You can also select add-ons, like paper filters, in ‘Upcoming Orders’ – keep your eyes peeled for more (including delicious chocolate) coming soon!
Choose your favourite
Fallen in love with a specific coffee? It may be one of those that’s constantly on our menu. Head to ‘Your Plans’ and opt to ‘Change’ your ‘Preference’. Here, you can choose to have one of a select few delivered every time.
Please note – this is only available on our House and Select menus. As many of the farms we work with produce small batches every year, not every coffee is available.
Share the love
It’s now even easier to refer friends and get rewards – and all your friend needs to do is type in your name at the checkout.
Head here for more information on how to share a coffee.
We hope that these changes will make your Pact experience easier. If you have any trouble, please reach out to our Customer Champions through firstname.lastname@example.org.